Introduction
At Circle, we value your privacy and understand that you may wish to delete your account and the associated data. If you decide to delete your account, we will make the process clear and straightforward. This page outlines the steps to delete your account and explains which data will be removed or retained. Circle is developed by CIRCLE APP SRL .In this Section, “Circle”, “we”, “us”, and “our” refer to Circle App Srl, while “you” refers to you, the user of our Services.
Please also read our Terms of Service which describes the terms under which you can use and how we provide our Services.
Steps to Delete Your Account
To delete your Circle account, please follow these steps: 3. Select the “Delete Account” option. 4. Confirm your decision by following the on-screen instructions.Alternatively, you can contact our support team at [support@meetcircle.app] to request account deletion.
Once you complete these steps, your account and associated data will be processed for deletion.
Types of Data
Data That Will Be Deleted
When you delete your Circle account, the following data will be permanently deleted:
• Profile Information: Name, email address, and any other personal information you provided during registration.
• User Name & Profile Picture Link with your User-Generated Content: This includes chat messages, shared photos, event participation details, and any other content created or shared through the app will be obfuscated and will not be linked with your user Id and Profile.
• Device Information: Any data related to the device used for your Circle account (if applicable).
Data That Will Be Retained
Some data may be retained for legal, operational, or technical reasons, even after your account is deleted. This includes:
• Transaction Data: If you made any in-app purchases or participated in events that require tracking for financial or legal reasons, some details may be retained as required by law.
• Legal Compliance Data: Any data required for legal obligations, such as dispute resolution or compliance with applicable laws, may be kept for a limited period.
• User-Generated Content (not linked with you): This includes chat messages, shared photos, event participation details, and any other content created or shared through the app.
Retention Period
Data retention periods vary based on the type of data. Here’s a general overview:
• Deleted Account Data: Will be permanently erased within 30 days of your request.
• Retention for Legal and Operational Purposes: Some data related to legal compliance or financial transactions may be retained for up to 5 years or as required by applicable regulations.